- Specialty: Telephonic Triage
- Job type: Part-time
- Salary: $33 – $50 / hr
- License states: Any US
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At a glance
Remote RN nurse navigator in a high-volume call center for Allegheny Health Network. Performs telephonic clinical triage, patient education, and coordination of appointments and supportive care services. Requires current PA RN licensure or eNLC compact licensure and 1 year of nursing experience.
Allegheny Health Network
This job consists of working in high-volume, fast paced call center environment in which nurse assists all callers- such as referring physicians, patients, caregivers, families, and the community with coordination of patient services through clinical triage and scheduling. Facilitates patient flow, including coordination of appointments and assists the patient with accessing clinical and supportive care services within the Network. This job coordinates focused aspects of care in collaboration with the multidisciplinary team for adult/Pediatric patients to ensure they receive quality and comprehensive services. Identifies caller needs and provides education, screening, support, referrals, coordination of care, and any other assistance identified as necessary.
ESSENTIAL RESPONSIBILITIES
Minimum
Preferred
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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