As a Per Diem Home Health Clinical Triage Specialist, you'll be an integral part of the interdisciplinary team and as such is responsible for the excellent delivery of care through triage calls after hours and on holidays.

Must be available to work weekends.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Receive calls from patients and/or family members and respond appropriately and assess problems focusing on the delivery of high quality, patient-focused, compassionate care
• Assess patient status and intervene as indicated by the patient's condition and established protocols
• Timely and accurate documentation of calls received within the electronic medical records system including the processing of workflow associated with the clinical record
• Knowledge of basic triage protocols and best practices to guide and address the needs of patients in a crisis situation
• Coordinating with the agency on-call nurses to deliver high quality nursing care and schedule nursing assessments as required in a timely manner to meet the needs of the patients and families
• Ensure appropriate education regarding all updates/processes in the electronic medical record, relative state and federal regulations, documentation processes and needs, etc. by attending mandatory educational offerings and in-services
• Facilitates orientation of new personnel as assigned
• Exhibits exemplary and timely communication skills when assessing or educating patients/caregivers, performing telephone triage, or collaborating with fellow healthcare professionals
• Serves as a consistent example of dedication to patient advocacy, customer service, integrity, and superlative nursing practice

Required Qualifications

• Current, unrestrictive Registered Nurse licensed in all states of practice
• Ability to work flexible hours and independently

Preferred Qualifications

• Registered Nurse Compact licensure
• 2+ years RN experience
• 1+ years of direct patient care in a hospice, home health, or oncology setting

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The hourly pay for this role will range from $33.00 to $49.50 per hour based on full-time employment.