Job Summary
In addition to the responsibilities listed below, this position is also responsible for providing leadership in planning, developing, implementing, and maintaining efficient clinical and administrative information systems; driving the liaising between clinical areas, ensuring alignment with organizational goals and strategies; driving collaboration with stakeholders to identify, evaluate, select, and implement clinical and administrative systems and technologies; develops and maintains policies, procedures, and standards related to clinical information systems; developing and delivering training and education initiatives for clinical staff to optimize system usage and ensure compliance with long term goals in mind; overseeing incident management, issue resolution, and patient safety follow-up related to clinical and administrative systems and technology; overseeing audits and reviews to ensure project goals are met and system optimization is achieved; generating reports and owning the communication of project progress, outcomes, and recommendations effectively to stakeholders; leading interdisciplinary teams in integrating clinical documentation and administrative systems and associated technology use effectively within system parameters; overseeing the direction for clinical computer systems and data management.
Essential Responsibilities
- Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members.
- Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others.
- Drives leadership and consultation by: independently providing expert consultation and strategic leadership in designated areas of expertise; collaborating with senior management and/or executives and stakeholders to shape strategic direction and organizational objectives; disseminating advanced knowledge and insights to drive innovation, technology, and strategic decision-making; and acting as a transformational thought partner, shaping strategic direction and influencing decision-making across the organization.
- Drives policy development and implementation by: developing and shaping strategic policies, procedures, and standards with consideration of evidence-based research to drive future organizational success; providing expert guidance and strategic direction on policy interpretation and implementation; developing, implementing, and revising policies, procedures, protocols, and educational programs to drive long-term regulatory excellence; and leading and sustaining alignment of organizational objectives and strategic priorities while shaping the future of regulatory compliance and policy development to achieve organizational objectives. leading alignment of organizational objectives and strategic priorities; and shaping the future of regulatory compliance and policy development, driving strategic initiatives to achieve organizational objectives.
- Drives regulatory compliance by: providing consultation using expert knowledge and strategic insight to ensure comprehensive compliance across the department; leading and/or advising on strategic initiatives and regulatory compliance efforts with a focus on ensuring sustainability and strategic alignment; developing, implementing, and revising policies, procedures, protocols, and educational programs to drive long-term regulatory excellence; and anticipating and mitigating future regulatory risks, shaping strategic compliance initiatives for organizational success.
- Drives evidence-based research and innovation by: leading the implementation of strategic research initiatives and innovative projects to drive future organizational success; and championing a culture of innovation, driving forward-thinking approaches and pioneering new solutions to complex challenges.
- Drives stakeholder engagement and collaboration by: driving collaborative partnerships and strategic alliances with senior leadership and internal/external stakeholders to achieve long-term organizational objectives; influencing decision-making with senior leadership and stakeholders of the organization, shaping future strategy and direction while advocating for patient and community interests/viewpoints; and fostering a culture of collaboration and strategic alignment, driving innovation and success across the organization.
- Drives training and education by: providing consultation, designing, and delivering advanced training and educational programs to drive strategic organizational objectives for staff and practitioners; mentoring and coaching staff and stakeholders on complex policies, procedures, protocols, educational programs, and strategic best practices; evaluating and refining educational strategies to ensure alignment with policies, procedures, protocols, and long-term organizational goals; and driving a culture of collaboration, continuous learning, and innovation, leveraging several teaching modalities to shape the future of continuous learning and improvement.
Knowledge, Skills and Abilities: (Core)
- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Teamwork
- Topic-Specific Communication
Knowledge, Skills and Abilities: (Functional)
- Health Care Data Analytics
- Systems Thinking
- Business Acumen
- Change Management
- Clinical Quality Expertise
- Compliance Management
- Evidence-Based Medicine Principles
- Health Care Compliance
- Health Care Policy
- Nursing Principles
- Patient Safety
- Project Management
- Quality Improvement
- Stakeholder Management
- Strategic Alignment
- Written Communication
Minimum Qualifications
- Minimum four (4) years of experience in nursing informatics.
- Minimum five (5) years of leadership experience in nursing and or healthcare related field with or without direct reports.
- Bachelors degree in nursing or related field AND minimum ten (10) years of experience in direct patient care or a directly related field.
- Registered Nurse License (California) required at hire
Preferred Qualifications
- Informatics certification from American Nurses Credentialing Center (ANCC) or Healthcare Information and Management Systems Society (HIMSS).
- Certification with a clinical Epic module or proficiency with an application sub-component.