Key responsibilities of the role
Your North Star: Provide and facilitate amazing patient-centered clinical care to our pediatric patients.
We are currently hiring for the following FT shift: This position consists of three 12-hour shifts per week. Participation in weekend and holiday rotations is required.
Reporting to a Nurse Lead, your key responsibilities will include
- Assessment of urgent pediatric concerns and proactively triaging patients to support appropriate utilization of Pomelo Care and/or emergency services. Triages may be conducted in multiple modalities including chat/SMS-based, telephone, and video visits.
- Following evidence-based clinical protocols in the assessment and triage of pediatric patients
- Ongoing clinical and psychosocial assessment of new pediatric patients, providing reassurance and building rapport
- Identifying and addressing barriers to care that have been identified by patients and/or the care team.
- Reducing care gaps (missed appointments, medication management, etc.) by frequent engagements with patient
- Assessing the need for and educating patients on the equipment they will use to monitor their infants' health remotely
- Ongoing surveillance and timely response to abnormal diagnostic results (labs, radiology, etc.)
- Timely documentation of all care/interactions and escalating to appropriate multidisciplinary teams, as needed
- Supporting the development of programs and product by providing user feedback
Who you are
- Registered Nurse, BSN prepared, current unrestricted multi-state (compact) license
- Have 3+ years experience in an outpatient pediatric primary care practice, pediatric urgent care, or pediatric emergency room
- Experience providing virtual, phone or in-person pediatric triage care
- Flexible and agile thinker who embraces change
- Are internet-connected, able to work remotely via video, phone and text
- Willing to travel occasionally (infrequent)
- Willing to work weekends and holidays
- Understand the prevalence and role that birth inequity and structural racism plays in maternal and infant morbidity and mortality
- Professionally engaged
Bonus points if you have any of the following
- 2+ years of outpatient pediatric care experience
- 1+ years of virtual or phone pediatric triage experience
- Certification as a CLC or an IBCLC
- Certification as a Sleep Consultant
- Experience providing care in Spanish
Compensation
The expected base salary range offered for this role is $78,000-$83,000. This role is also eligible for equity, giving you an ownership stake in Pomelo's mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications.