Patient Logistics Registered Nurse (RN) Transfer Center

Department: 70518 Atrium Health Mobile Medicine - Care Coordination Center

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 36

Schedule Details/Additional Information

7p-7a.

Pay Range: $38.20 - $57.30

Major Responsibilities

• Patient Transfer Coordination: Facilitate safe and timely transfers of patients with emergent, urgent, or medically complex conditions; collaborate with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement.
• Clinical Assessment: Perform triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients; utilize clinical knowledge to gather and review patient information, ensuring all necessary data is collected for transfer decisions.
• Communication: Utilizing closed-loop communication act as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests; coordinate with multiple clinicians to discuss patient cases and determine the best course of action; provide exceptional customer service to patients, families, and external healthcare providers.
• Interprofessional Collaboration: Collaborate effectively with interdisciplinary teams to deliver patient-centered care, ensuring shared decision-making, and optimal outcomes; determination of when to use the chain of escalation/resolution when appropriate.
• Documentation: Document all transfer activities in electronic medical record (EMR) and transfer center software; prepare and review monthly reports on transfer center activities and trends.
• Quality & Safety Improvement: Participate in quality improvement activities to enhance transfer center processes and patient outcomes; monitor and report trends related to patient transfers; participate in debriefing sessions as necessary to address adverse events;

Minimum Job Requirements

Education

ADN (associate's degree in nursing)

Certification / License

Licensed Registered Nurse (RN) in relevant state

Work Experience

Minimum 3 years of nursing experience

Knowledge / Skills / Abilities

Strong verbal and written communication skills. Proficiency in using electronic medical records and telehealth technology. Excellent critical thinking and problem-solving skills. Ability to work efficiently under pressure and manage multiple tasks simultaneously. Strong interpersonal skills to effectively collaborate with healthcare team. Must be able and available to work on-site

Preferred Job Requirements

Education

BSN (bachelor's degree in nursing)

Certification / License

Certified Acute Care Virtual Registered Nurse (CAVRN)

Experience

Critical Care or Emergency department experience advantageous