- Specialty: Case Management
- Job type: Full-time
- Salary: $33 – $43
- License states: Compact
- Case Management
- Full-time
- $26 – $59
- License: Washington
- 2+ years
Job description
Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Completes comprehensive assessments, develops care plans, conducts telephonic, face-to-face or home visits, monitors care plan effectiveness, maintains ongoing member caseload, promotes integration of services, facilitates interdisciplinary care team meetings, uses motivational interviewing, assesses barriers to care, and may provide consultation to peers. Requires active unrestricted RN license in Washington State, valid driver's license, reliable transportation, and ability to travel up to 20% (25-40% estimated local travel). Preferred experience in care management, critical care, skilled nursing facility, or utilization management. Certified Case Manager (CCM) preferred.
Key responsibilities
- Complete comprehensive assessments of members per regulated timelines
- Develop and implement care coordination plan in collaboration with member, caregiver, physician, and other healthcare professionals
- Conduct telephonic, face-to-face or home visits as required
- Perform ongoing monitoring of care plan to evaluate effectiveness and document interventions
- Maintain ongoing member caseload for regular outreach and management
- Promote integration of services including behavioral health, LTSS, and community resources
- Facilitate interdisciplinary care team meetings and informal collaboration
- Use motivational interviewing and clinical guideposts to educate and support members
- Assess for barriers to care and provide care coordination and assistance
- May provide consultation and resources to peers
What you bring
- Active unrestricted RN license in Washington State
- 2+ years healthcare experience, preferably in care management or medical/behavioral health setting
- Valid driver's license, reliable transportation, and adequate auto insurance
- Understanding of EMR and HIPAA
- Knowledge of community resources
- Proactive, detail-oriented, independent worker
- Excellent time-management, prioritization, problem-solving, and critical-thinking skills
- Strong verbal and written communication skills
- Microsoft Office proficiency
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