About the role
We are seeking an inspiring and adaptable Psychiatric Nurse Manager to lead and empower a growing remote team of 30-40 part-time and full-time psychiatric providers delivering care to adult clients. Reporting directly to the Senior Director of Clinical Care, you will champion clinical excellence, support professional growth, and help shape the future of our psychiatric services.
Core Areas of Responsibility
Team Leadership & Mentorship
- Directly manage and develop 30-40 remote psychiatric providers. Provide clinical consultation, crisis support, performance coaching, and foster an engaging, high-performing team culture.
- Establish team priorities, workflows, performance expectations, and operational goals.
- Implement and support company roll-outs of clinical policies and procedures while working collaboratively with cross-functional stakeholders across the company.
- Use team-level performance data, engagement scores, attended sessions, documentation timeliness, to guide coaching and catch problems early.
Clinical Practice
- Maintain a small caseload (~10 client hours/week depending on business need) and cover for urgent appointments and refill requests as needed.
- Thoughtfully integrate technology into your practice and provide data-driven care.
- Actively engage in our community and professional growth through case consultation.
- Conduct audits and reviews of provider activity and clinical documentation as needed.
- Identify trends impacting psychiatric providers and recommend operational improvements.
Operational Excellence
- Establish team workflows, track key performance indicators, conduct documentation audits, and collaborate cross-functionally with Quality, Legal, and Compliance teams.
- Use data-driven decision making to optimize provider experience, client outcomes, and operational efficiency.
- Help develop scalable operational processes to support future growth and expansion of psychiatric offerings.
Innovation & Product Collaboration
- Serve as a subject matter expert for practitioner workflows. Partner with Product, Engineering, and Ops teams to refine digital tools and scale care delivery.
We're looking for someone with
- Master of Science in Nursing (MSN) from an accredited institution and board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) license.
- Active PMHNP license in CA, WA, FL, or TX held for 2+ years
- Active DEA and state prescriptive authority registrations.
- Willingness to obtain cross-licensure in additional states. We'll cover the entire cost.
- 2+ years of experience managing a team of licensed psychiatric practitioners, including 6+ months of remote management experience. Strong preference for experience managing a large team (20+ direct reports) of part-time providers.
- Strong grounding in psychiatric prescribing regulations, measurement-based care (e.g., PHQ-9), and HIPAA standards.
- Experience investigating or resolving complex clinical, quality, compliance, or provider performance concerns.
- Strong analytical and problem-solving skills with the ability to make data-informed decisions.
- Excellent written, verbal, and presentation skills.
- Experience working in a fast-paced, high-growth technology environment.
- Demonstrated ability to manage competing priorities and drive projects to completion.
- Schedule: Full-Time, Monday-Friday, no weekends
Compensation & Benefits
The offer range is determined by experience, qualifications, and place of residence. New hires can reasonably expect an offer between $101,619 and $175,275.
Zone 1 / San Francisco Bay Area and New York City | $148,984 - $175,275
Zone 2 / California (Non-SF), Portland, Boston, Chicago, D.C., New Jersey, Washington | $126,714 - $149,075
Zone 3 / Miami, Philadelphia, Denver, Austin, Dallas, Houston | $112,299 - $132,116
Zone 4 / All other locations | $101,619 - $119,552