Licensed Practical Nurse (LPN) – Home Care Team Case Assistant (Part-Time, Fri/Sat/Sun)

Job Title: Licensed Practical Nurse - Home Care Team Case Assistant (Part Time) Location: Rochester Regional Health Home Care - Monroe Ave, 330 Monroe Avenue, Rochester, NY 14607 Hours Per Week: 20 Schedule: Day/Evening shifts: Friday 12pm-5pm, Saturday 8am-5pm, Sunday 8am-4pm Signing Bonus: Up to $15,000

SUMMARY

Utilizing clinical experience, coordinates patient services under the direction of the team manager/designee. This includes but not limited to prioritization and coordination of daily patient schedules, requesting additional services such as aide, therapy, social work, interpreter services, and ensuring that referrals for services are appropriately assigned in a timely fashion.

RESPONSIBILITIES

• Validates supplemental orders and processes per policy.
• Remains available to assist in other duties deemed appropriate to the scope of practice of an LPN.
• Manages multiple phone calls in a timely and professional manner providing appropriate follow up to assure callers' needs are met.
• Provides field staff assistance and resources for appropriate day to day issues as they arise under the direction of the team manager/designee.
• Checks email in a timely manner providing follow up to assure sender's needs are attended appropriately.
• Collects, organizes and reviews various programs for information and reporting and initiates follow up.
• Updates the EMR per agency standards.
• Performs functions related to transfers or discharges as required by regulation.
• Builds and maintains strong, communicative relationships with the team.
• Provides exemplary customer service.
• Performs general office duties/projects including but not limited answering phones, documentation/order processing, copying, filing, mailing, and obtaining/ordering office supplies.

REQUIRED QUALIFICATIONS

• Graduate of an accredited school of licensed practical nursing.
• A valid NYS license as a Licensed Practical Nurse.

PREFERRED QUALIFICATIONS

• One year of experience in home care setting or medical office preferred.
• Excellent interpersonal skills and customer service skills.
• Ability to multi-task in a fast paced environment.
• Proficient use of Microsoft office preferred.

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

PAY RANGE

$25.00 - $31.00