Job Summary
This position is responsible to provide care coordination to members via telephonic and/or field-based care management to inform and educate them on health care programs to address their personal health needs, engaging the member in discussion of adherence to personal health goals, responding to inquiries from members, and supporting clinical operations with provider and member activities. This position will be required to complete member telephonic and/or field-based health screenings, comprehensive health assessments and care planning duties which may require visits to members' homes and/or facilities to support complex and specialty populations
Required Job Qualifications
- Registered Nurse (RN) with 2 years direct clinical care to the consumer in a clinical setting or, unrestricted Licensed Professional Counselor (LPC, TX), or Licensed Master Social Worker (LMSW, TX ), Licensed Clinical Professional Counselor (LCPC, IL) or Licensed Clinical Social Worker (LCSW, IL & NM) Licensed Marriage and Family Therapist (LMFT, IL & NM), Licensed Professional Clinical Counselor (LPCC, NM), Licensed Independent Social Worker (LISW, NM), Licensed Social Worker (LSW, IL), or Licensed Mental Health Counselor (LMHC, NM) with 2 years of clinical practice experience.
- Current, valid, unrestricted license in the state of New Mexico (or reciprocity). For compact licensee changing permanent residence to state of operations, you must obtain active, unrestricted RN licensure in the state of operations within 90 days of hire.
- Plus 3 years' wellness or managed care experience presenting clinical issues with members/physicians.
- Knowledge of the health and wellness marketplace and employer trends.
- Verbal and written communication skills including discussing medical needs with members and interfacing with internal staff/management and external vendors and community resources.
- Analytical experience including medical data analysis.
- PC proficiency to include Word, Excel, and PowerPoint, database experience and Web based applications.
- Current unrestricted driver's license, transportation and applicable insurance.
- Ability and willingness to travel within assigned territory.
Preferred Job Qualifications
- 3 years direct clinical experience.
- Patient education experience.
- Condition Management experience.
- Bilingual in English and Spanish.
- Experience in managing complex or catastrophic cases.
- Certification in Case Management, Training, Project Management or nationally recognized health care certification.
- Government Programs experience
- Population Management
- This is a field-work role that requires 2-3 days a week travel (depending on Member visits schedule) to Dona Ana (NM) and its surroundings – as far as Raton, NM.
- Work Hours are 8 AM to 5 PM MST Monday through Friday.
This is a Remote/Work-From-Home role for NM (servicing Dona Ana and its surroundings – as far as Raton, NM).
Sponsorship is not available
This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.
Base Pay Range
$30.45 - $54.98
Exact compensation may vary based on skills, experience, and location.