Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners or physician assistants to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you’ll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions.
In this role, you will
- Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection
- Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs
- Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month
- Execute a strong visit completion rate, consistently pacing 220+ completed visits per month
- Maintain training, affiliation, and compliance with Video Visit requirements (regular training required)
Other role expectations and requirements
- Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
- Consistently engage with regular manager, team and clinical meetings
- Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics
- Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)
- Maintain board certification
- Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred)
- Able to obtain and maintain multi-state licenses in coverage area, as required
Additional Required Skills, Abilities and Working Environment
- Clinicians will be dedicated to providing Video Visits (“telehealth”) services only
- Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.
- While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses
- Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices
- Effective verbal, written, and electronic communication skills
- Ability to work without direct supervision and practice autonomously
- Proficiency with information management and technology
Anticipated Weekly Hours 40
Time Type Full time
Pay Range
The typical pay range for this role is
$87,035.00 - $187,460.00