- Specialty: Telephonic Triage
- Job type: Part-time
- Salary: $25 – $28 / hr
- License states: Compact
- Telehealth
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At a glance
Telephone-triage RN for Advocate Health's Hospital at Home virtual health program. Assesses patients by phone using triage protocols, coordinates clinical solutions, and supports patient/family education. Requires an active North Carolina RN license, with SC and additional state licenses to be obtained as needed.
Department: 05709 GCMG Adult Hospital at Home - Virtual Health: Hospital at Home
Status: Full time
Benefits Eligible: Yes
Hours Per Week: 36
Schedule Details/Additional Information: Varies
Pay Range: $38.20 - $57.30
Assesses and directs comprehensive nursing care using telephone triage protocols. Provides and assesses effectiveness of patient family education initiatives.
Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.
Graduate from an accredited School of Nursing required. BSN preferred. Current license to practice as a Registered Nurse in the state of North Carolina required. Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. Experience in telephone triage, pediatrics and ED triage is desired. BLS required per policy guidelines.
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