Please note, this class starts on January 4th - no exceptions.
As a nurse at Sedgwick, you can build a meaningful and rewarding career while advocating for patients in a nontraditional clinical setting.
- Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury.
- Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.
- Enjoy flexibility in your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.
- Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
- Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.
- Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
PRIMARY PURPOSE OF THE ROLE: To triage calls to assess needs, giving appropriate care advice and disposition to appropriate level of care treatment while promoting cost-effective outcomes and safely facilitate return to work.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
- Applies all phases of the nursing process, i.e., assessment, planning, implementation and evaluation when triaging calls.
- Identifies the needs of caller by triaging, obtaining general health information and/or physician services referral.
- Evaluates need for alternative treatment through telephonic contact and assessment with service provider.
- Triages patient using defined triage protocols to obtain pertinent data; and enters data into computer system.
- Identifies life-threatening emergencies and recommends appropriate interventions.
- Refers issues requiring physician interventions to physician in a timely manner; directs patients to appropriate level of care including but not limited to the nearest emergency room, urgent care facility, primary treating physician or selfcare. Demonstrates effective verbal communications skills.
- Adheres to quality assurance standards.
- Serves as resource to triage team members.
EDUCATION AND LICENSING
- Bachelor's degree in nursing (BSN) preferred.
- Active unrestricted RN compact licensure required along with two (2) years of recent clinical practice experience.
- Should be proficient in multiple screens and multiple computer applications.
Work environment requirements for entry-level opportunities include – Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
For the jurisdiction noted in this job posting only, the range of starting pay for this role is $34.00-$36.00/hr.