Remote RN Case Manager (North Carolina)
Work from Home | Monday-Friday Schedule | Great Work-Life Balance
Are you a compassionate Registered Nurse looking to leverage your clinical expertise in a remote role? Join our team as an RN Case Manager and help improve health outcomes by guiding members through their healthcare journey.
What You'll Do
- Conduct telephonic assessments to identify members' medical, behavioral, and social needs
- Develop and coordinate personalized care plans to support overall wellness
- Collaborate with healthcare providers and multidisciplinary teams to remove barriers to care
- Utilize clinical judgment to address complex health conditions and improve outcomes
- Support members through transitions of care and connect them with appropriate resources
- Maintain compliance with regulatory and company case management standards
What We're Looking For - REQUIRED
- Active, unrestricted RN license in North Carolina
- Must reside in North Carolina
- Minimum 2 years of RN clinical experience
- Associate Degree in Nursing
- Experience in any clinical setting considered, including:
- ICU, NICU, Emergency Department
- Med/Surg, Telemetry, OR
- Home Health, Hospice
- Long-Term Care, Infusion, Orthopedics, and more
- Strong communication and member engagement skills
Preferred Qualifications
- Certified Case Manager (CCM)
- BSN
- Case Management or Managed Care experience
- Discharge Planning experience
- Proficiency with Microsoft Office Suite
Schedule & Location
- 100% Remote (Telework)
- Must live in North Carolina
- Monday-Friday, 9:00 AM-5:30 PM EST
- Occasional evenings, weekends, holidays, and limited travel (up to 10%)
Work from Home Requirements
- You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.
- A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.
- Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
- The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).
- If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.
Technical and Logistical Requirements
- Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.
- Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.
- Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).
- Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.
- Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
- Future Growth: Openness to learning new skills in the future as the workplace environment evolves.
Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range
The typical pay range for this role is
$54,095.00 - $116,760.00