- Specialty: Case Management
- Job type: Full-time
- Salary: Salary not listed
- License states: Any US
- Case Management
- Full-time
- $60,200 – $107,400 / yr
- License: Any US
- 3+ years
At a glance
Remote telephonic RN case manager role with UnitedHealth Group. Supports members via phone with education, advocacy, and care coordination. Requires an active RN license and 3+ years of relevant experience.
Job description
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
New Hire Training: Monday - Friday, 9:00 am - 6:00 pm EST for 3 weeks and then Ramp Up is Monday - Friday, 10:00 am - 7:00 pm EST for 4-6 months
Post-Training Schedule: 5 days/week, 12:00 pm - 9:00 pm EST or 4 days/week, 10:00 am - 9:00 pm EST
Business Hours: 9:00 am to 9:00 pm EST
Primary Responsibilities
- Make outbound calls and taking inbound calls to assess members' current health status
- Identify gaps or barriers in treatment plans
- Provide patient education to assist with self-management
- Interact with Medical Directors on challenging cases
- Coordinate care for members
- Educate members on disease processes
- Encourage members to make healthy lifestyle changes
- Document and track findings
- Making post-discharge calls to ensure the member receives the necessary services and resources
Required Qualifications
- Active, unrestricted RN license in the state of residence
- Ability to obtain multiple state and/or compact licensure within 60 days of hire
- 3+ years of RN experience in a hospital setting, acute care, direct care experience OR experience as a telephonic Case Manager for an insurance company
- Computer proficiency, to include solid data entry skills and the ability to navigate a Windows environment (Word, Outlook, Excel, and Internet)
- Designated quiet work space and access to install secure high speed internet via cable/DSL in home
Preferred Qualifications
- BSN
- Certified Case Manager (CCM)
- Medical / Surgical, Home Health, Diabetes, Cardiac, or Emergency Room experience
- Experience with acute chronic disease management for a variety of age groups
- Telephonic case or disease management experience
- Experience with / exposure to discharge planning
- Demonstrated background in managed care
The salary for this role will range from $60,200 to $107,400 annually based on full-time employment.
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