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1d ago Curated

Telephonic Registered Nurse Case Manager - Remote

UnitedHealth Group

At a glance

Remote telephonic RN case manager role with UnitedHealth Group. Supports members via phone with education, advocacy, and care coordination. Requires an active RN license and 3+ years of relevant experience.

Job description

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

New Hire Training: Monday - Friday, 9:00 am - 6:00 pm EST for 3 weeks and then Ramp Up is Monday - Friday, 10:00 am - 7:00 pm EST for 4-6 months

Post-Training Schedule: 5 days/week, 12:00 pm - 9:00 pm EST or 4 days/week, 10:00 am - 9:00 pm EST

Business Hours: 9:00 am to 9:00 pm EST

Primary Responsibilities

  • Make outbound calls and taking inbound calls to assess members' current health status
  • Identify gaps or barriers in treatment plans
  • Provide patient education to assist with self-management
  • Interact with Medical Directors on challenging cases
  • Coordinate care for members
  • Educate members on disease processes
  • Encourage members to make healthy lifestyle changes
  • Document and track findings
  • Making post-discharge calls to ensure the member receives the necessary services and resources

Required Qualifications

  • Active, unrestricted RN license in the state of residence
  • Ability to obtain multiple state and/or compact licensure within 60 days of hire
  • 3+ years of RN experience in a hospital setting, acute care, direct care experience OR experience as a telephonic Case Manager for an insurance company
  • Computer proficiency, to include solid data entry skills and the ability to navigate a Windows environment (Word, Outlook, Excel, and Internet)
  • Designated quiet work space and access to install secure high speed internet via cable/DSL in home

Preferred Qualifications

  • BSN
  • Certified Case Manager (CCM)
  • Medical / Surgical, Home Health, Diabetes, Cardiac, or Emergency Room experience
  • Experience with acute chronic disease management for a variety of age groups
  • Telephonic case or disease management experience
  • Experience with / exposure to discharge planning
  • Demonstrated background in managed care

The salary for this role will range from $60,200 to $107,400 annually based on full-time employment.

Tags

RemoteCase ManagementTelephonicRNUnitedHealth Group

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