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2mo ago Curated

Clinical Call Center Triage Nurse

CVS Health
  • Telephonic Triage
  • Full-time
  • $65,000 – $85,000
  • License: Compact
  • 2+ years

Job description

Provide telephonic triage and clinical advice to patients using evidence-based protocols. Assess symptoms, determine urgency, and direct callers to appropriate care settings. Document interactions in electronic health record. Requires active RN license and 2+ years of clinical experience. BSN preferred. Salary range: $65,000–$85,000.

Key responsibilities

  • Answer incoming calls from patients seeking medical advice
  • Assess symptoms using approved triage protocols
  • Provide self-care instructions or escalate to emergency services
  • Document all interactions accurately in EHR

What you bring

  • Active RN license (compact accepted)
  • 2+ years clinical experience
  • Strong communication and assessment skills
  • Experience with telephonic triage preferred

Tags

RemoteTriageCall CenterCompact RN

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