Case management vs. care coordination

These titles get used interchangeably in postings but the day-to-day, certifications, and pay are not the same.

What it actually is

Utilization review (UR) nursing is the work of determining whether a healthcare service is medically necessary, appropriate, and covered under a member's plan. UR nurses sit on the payer side — at insurance companies, third-party admins, or integrated payvider organizations — and apply evidence-based criteria like MCG or InterQual to authorization requests, claims, and concurrent review.

What the day looks like

A typical UR day is queue-based. You log in, pull a case, read the clinical documentation, apply the appropriate criteria, and issue a determination. Most cases are routine and you'll move through 20–40 a day depending on complexity. The hard cases get escalated to a medical director with your structured clinical reasoning.

How to break in from bedside

1. Get familiar with MCG or InterQual — most postings name one.
2. Reframe your bedside experience as "clinical judgment under criteria."
3. Apply to payers with structured grad programs (Humana, Optum, Centene).
4. Be honest about your remote-work setup — they'll ask.